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Payment & Finance Options


Payment Options FAQ

What methods of payment do you accept online?

We Accept: Visa, MasterCard, American Express, Discover, Gift Certificates, Bonus Bucks, SS Charge & PayPal

If you prefer to pay by wire transfer, please contact customer service at 800-365-1311 or 440-543-2700. If you prefer to pay by check or money order, download an order form and mail your order with payment to the below address.

Customer Service
Schneider Saddlery
8255 E. Washington St.
Chagrin Falls, OH 44023

What is a SS Charge?

For added convenience in shopping with Schneiders, we invite qualified individuals and farms to open a Schneider's Charge. Terms are flexible with the option of paying the balance in full each month or making a minimum payment plus a finance charge. To apply for credit, click here. Email your completed form to service@sstack.com.

What are Bonus Bucks?

Get 4% back on your purchases!

Every purchase you make from Schneiders earns points towards valuable Bonus Bucks. Each dollar spent (excluding tax and freight) equals a point. Schneiders keeps track of your catalog, internet and store purchase. Four times a year (February, May, August, and November) Schneiders will mail you a $20 Bonus Buck for every 500 points you've accumulated. Bonus Bucks are good for future purchases. At shows, save your receipts and when you accumulate 500 points simply mail them in for redemption.

Do you offer Leasing or Extended purchase plans?

Schneiders offers a variety of financing plans for items over $500 and related accessories. For more information,see below under Finance Options FAQ.

Gift Certificates

If you have a Gift Certificate, you will be given an opportunity to enter your gift certificate's number during the checkout process.

If you are interested in purchasing a gift certificate we offer two types:
Electronic Gift Certificates (emailed to a chosen email address)
Paper Gift Certificates (mailed to a chosen shipping address)

What if I lose unused bonus bucks or unused gift certificates?

Please contact customer service as they may be able to pull the information from our system. If they are unable to get the information we may have to deduct 2% off the remaining balance to process a new one.

Click here to get all contact info for customer service.

Sales Tax

On June 21, 2018, the United States Supreme Court changed the rules for collection of sales tax by internet-based retailers. These new rules are controlled by each state individually and is based on your shipping address state. Please check your individual state for more information on how this affects your state.

Can I use multiple credit cards?

Currently we are unable to accept multiple credit cards on one order.

When is my credit/debit card charged?

Credit cards will be pre-authorized for the shipment amount when the order is sent to our fulfillment center for shipping. Once the shipment has been physicially shipped, we will charge the credit card for the purchase amount.Debit Cards are processed just like credit cards. However, the pre-authorized amount may not be available for use, but the funds will not be deducted until your items have shipped.

Items placed on backorder will not be billed until the items are shipped. Shipping charges are split across your shipments based on the merchandise total of each shipment.

When is my PayPal account charged?

PayPal will charge the funds at the time the order is placed.

Finance Options FAQ

SS Charge

For added convenience in shopping with Schneiders, we invite qualified individuals and farms to open a Schneider's Charge. Terms are flexible with the option of paying the balance in full each month or making a minimum payment plus a finance charge. Credit limits range from $500 to $1,000 and depend on credit score. A minimum credit score of 600 is required for approval. Some exclusions can apply on credit approval based on prior history.

Saddle Finance Options

We offer several financing options for saddles and matching accessories over $500.

Extended Purchase

12, 18, 24, 30, and 36 month financing for Western and English saddles. On purchases of $500 or more, credit worthy customers may choose any of 5 payment plans. Matching equipment may be included. The annual percentage rate varies from 12.9% to 14.99% depending on the terms of the plan. There is a $35 initial non-refundable processing fee. Any down payment reduces the amount to be financed. Down payments range from 5-20% and depend upon credit score. A minimum credit score of 600 is required for approval. The first month's payment will be due once the contract is signed.

Lease

Practically all our English and Western saddles are available for a 1 or 2 year lease. At the end of your lease, you have the option to purchase the saddle. A security deposit will be required to start the lease. The first month's payment and processing fees are due at signing. Credit score must be above 700 to be considered for the saddle lease program. Some exclusions can apply on credit approval based on prior history.

When an item may be financed, extended purchase and lease options are displayed on the product page.

Apply for Credit

Click here to download our credit application. You may fax your application to 440-543-2710 or mail your application to:
8255 E. Washington St.
Chagrin Falls, OH 44023

Our credit manager will contact you within 72 hours of receipt of your application.