Great Service From Schneiders!
"Great looking bridle with quality leather and very nice padding through poll and noseband. Unfortunately the buckle on the throat latch tore through the leather after our first use (through the fault of my horse). I reached out to Schneiders to see if any replacement throat latches were available, fully expecting to pay for the replacement part. I was in contact with a product specialist who was able to locate a replacement throat latch of the same color for me, even though they were sold out of the bridle itself. Schneiders communicated every step of the process with me, even reaching out to apologize for any delays and let me know that they were still working on it. They replaced the throat latch free of charge! This level of customer service is nearly obsolete in today's world, so Schneiders has definitely gained a customer for life due to this amazing customer service!"












