Disappointed and frustrated
"First I ordered the bag around the 3 rd of October. It was taking a long time to ship so I called then they said it then they said it was finished and so they sent a tracking number and I checked on it and it said they were waiting to receive the package and that the shipping label was ready, that went on for another two weeks, called again and tthey said give it some more time. So then it finally gets here and the monogram is wrong. 🤦♀️ The bag is nice but ,I had it a monogram put on it and they put the letters in the wrong place and now have ignored my attempts to have it fixed. They won’t let me see my original order that I sent but are telling me I wrote it wrong. Make sure if you are going to order from them you take a photo of your order.. They use to be very efficient at getting things to you in a timely manner, Very disappointing"













