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Privacy & Security

SStack.com is the Web site of Schneider Saddlery Co., Inc. We hope you enjoy your visit. We know you're concerned about protecting your privacy and security online, and so are we. Schneiders has created this privacy statement in order to demonstrate our firm commitment to privacy and security.

We Protect Your Information

This site has security measures in place to protect the loss, misuse and alterations of the information under our control. All customer information is transferred using state-of-the-art SSL technology to encrypt your personal information before it is sent. Secure Socket Layer (SSL) technology is the industry standard in Internet encryption. It encrypts all your personal information including your name, credit card number, and address so that it cannot be read as the information travels from you to sstack.com.

You may have seen the VeriSign logo on our website. VeriSign is a well-known online company that validates security. Every time an order is placed on sstack.com, VeriSign validates the security of our site. To check our status as a secure site and to learn more about VeriSign, click here.

Here's What We Collect and How We Use Your Personal Information

When you place an order at sstack.com we collect your email address, name, address, telephone number, and credit card information. We use this information to fulfill your order and to communicate with you about your order.

Once you have placed an order we may send you our print catalog or other promotional offerings. You may Opt out of receiving additional information, see our Opt-In/Opt-Out information below.

When you subscribe to our email updates we collect your email address and name so that we can send you advance notice of sales, events, new product offerings, and services.

How We Use Cookies

We make use of browser cookies. A cookie is a small text file placed on your hard drive. Cookies are used to personalize your viewing experience and do NOT contain any of your personal information. Cookies cannot be used to get data other than the cookie from your hard drive. The use of cookies is a standard Internet practice.

Opt-In/Opt-Out

We NEVER sell, rent, or trade email addresses.

If you do not want to receive email from us in the future, let us know. At the bottom of promotional email sstack.com sends is information about removing your name from our email list. Simply follow the instructions and we'll remove your name.

Occasionally, we share mailing addresses with other reliable companies. You will be given the option to opt out during the checkout process. If you do not wish to receive postal mailings or telephone calls from us, or if you wish to be placed on our Do Not Share list, please let us know:

  • You can send email to service@sstack.com
  • Call us in the USA @ 1-800-365-1311 and outside the USA @ 440-543-2700
  • You can send mail to the following address:
    Schneider Saddlery Co., Inc
    Attention: OPT OUT
    8255 E. Washington St.
    Chagrin Falls, OH 44023

Changes To Our Privacy Policy

If any part of our privacy policy changes we will post the changes to our web site.

Other Important Information

This site may contain links to other sites. We are not responsible for the privacy practices or security of other websites. You are solely responsible for maintaining the secrecy of your passwords or any account information.