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Customer Service

Call our Customer Service team at 1-800-365-1311 or 440-543-2700, or email us at service@sstack.com.

Phone Hours EST
Monday 8:30 am - 9:00 pm
Tuesday - Friday 8:30 am - 7:00 pm
Saturday 10:00 am - 5:00 pm
Sunday 12:00 pm - 5:00 pm

Begin a Live Chat or Text with us at 440-769-1706

Live Chat/Text Hours EST
Monday - Friday 9:00 am - 4:30 pm
Saturday & Sunday Live chat not available
Retail Store

8255 E. Washington St.
Chagrin Falls, OH 44023

Get directions from Google Maps

Store Hours EST
Monday - Saturday 10:00 am - 6:00 pm
Sunday 12:00 pm - 5:00 pm
Curbside Pickup EST
Monday - Friday 10:00 am - 6:00 pm

Please allow at least 2 hours for processing after placing your order. Learn more about curbside pickup

For general retail questions, email our store at service@sstack.com.

Alex Sharp, Retail Manager
Email: asharp@sstack.com
Phone: 440-543-2700 option #3