• Request a Catalog
  • Need Help?

    Live Chat

    The quickest way to get help

    Call Us

    Call us toll free at 1-800-365-1311

    We're available:

    8:30 - 7:00 PM EST Monday - Friday

    10:00 AM - 5:00 PM Saturday

    Customer Service Center

    Find information on topics such as shipping, order tracking, returns, exchanges, warranties, international orders & more.

    Visit Customer Service Page >

    Have a Suggestion?

    Tell us what products you'd like to see or how we can improve.

    Send us your suggestion >

  • Call us at 1-800-365-1311

Contact Us



Fields marked with an asterisk (*) are required.

Address:

8255 E. Washington St.
Chagrin Falls, OH 44023
Click here for directions on Google Maps

Phone:

800-365-1311
(440-543-2700 International)

Fax:

440-543-2710

Customer Service Manager:

Renee Miller (extension 126)

Customer Service Hours (EST):

Monday 8:30 AM - 7 PM
Tuesday 8:30 AM - 7 PM
Wednesday 8:30 AM - 7 PM
Thursday 8:30 AM - 7 PM
Friday 8:30 AM - 7 PM
Saturday 10 AM -  5 PM
Sunday Closed

Retail Store Manager:

Wendy Peterson (extension 2002)

Retail Store Hours (EST):

Monday 10 AM - 6 PM
Tuesday 10 AM - 6 PM
Wednesday 10 AM - 6 PM
Thursday 10 AM - 7 PM
Friday 10 AM - 6 PM
Saturday 10 AM - 5 PM
Sunday Closed